Edwiser SSO Issues!

Please try the following troubleshooting steps to debug the SSO issue.


- Ensure you have the current version of the Edwiser Bridge base plugin on WordPress and, importantly, on the Moodle site.

- Likewise, ensure you have the current version of the Edwiser Single Sign-On plugin on the WordPress and the Moodle site.

- How to check if you have the latest Edwiser Bridge Pro plugins installed on the WordPress and Moodle sites?

- Ensure Edwiser SSO's license is active on the WordPress and Moodle sites.

- Check the connectivity on the WordPress site.


- Please check if you have applied any redirection commands on the WordPress site. Steps to check are > WordPress Site > Edwiser Bridge > Settings > Single Sign-On > Redirection. 


- Please check if you have applied any redirection commands on the Moodle site.  Steps to check are > Moodle Site > Site Admin > Edwiser Bridge > Settings > SSO > Enter WordPress site URL.

Thereafter, please check the operation of the plugin and if the issue persists, please, let us know.

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