Resolve Edwiser Bridge issues quicker: Sharing essential information
To get a clearer picture of the issue you're facing with Edwiser Bridge, we'd appreciate some additional details.
1.Video Walkthrough: If possible, could you record a short screencast showing the issue? This would be incredibly helpful for us to understand the steps you're taking and pinpoint where things might be going wrong.
2.Account Verification & System Info: To ensure we're providing the most relevant support, please share the following information:
➥ License/Purchase Key: This helps us verify your account and ensure you have access to technical support.
3. Moodle Version: (Please note: We recommend Moodle 3.11 or above for optimal functionality)
4. WordPress Version: (Please note: We recommend WordPress 5.8 or above for optimal functionality)
5. Edwiser Bridge Versions:
➥ Moodle: (Should be 3.1.0 or higher)
➥ WordPress: (Should be 3.1.0 or higher)
➥ Edwiser Bridge Pro (WordPress only): (Should be 3.0.6 or higher)
Having this information will allow us to provide more targeted assistance and get you back on track quickly.