Resolve Edwiser Bridge issues quicker: Sharing essential information

To get a clearer picture of the issue you're facing with Edwiser Bridge, we'd appreciate some additional details.


1.Video Walkthrough: If possible, could you record a short screencast showing the issue? This would be incredibly helpful for us to understand the steps you're taking and pinpoint where things might be going wrong.


​2.Account Verification & System Info: To ensure we're providing the most relevant support, please share the following information:

➥ License/Purchase Key: This helps us verify your account and ensure you have access to technical support.

​3. Moodle Version: (Please note: We recommend Moodle 3.11 or above for optimal functionality)

4. WordPress Version: (Please note: We recommend WordPress 5.8 or above for optimal functionality)

5. Edwiser Bridge Versions:

➥ Moodle: (Should be 3.1.0 or higher)

➥ WordPress: (Should be 3.1.0 or higher)

➥ Edwiser Bridge Pro (WordPress only): (Should be 3.0.6 or higher)


​Having this information will allow us to provide more targeted assistance and get you back on track quickly.

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