User enrollment issues!

Please try the following troubleshooting steps to debug the issue.

➤ Ensure you have the current version of the Edwiser Bridge(On Moodle/WordPress) and WooCommerce Integration plugin on the WordPress site.

➤ Check if the Edwiser Bridge Test Connection reads " Successful" on WordPress and Moodle.

➤ If you are using WordPress Edwiser Bridge 2.2.4 / Moodle Edwiser Bridge 2.2.2 and above, then you may also test the enrollment configuration with one click.

If you are using WooCommerce Integration Extension for selling Moodle courses as WooCommerce Products, then please check the following settings;

Check if the course price type is set to 'Closed' and the course should be “Published” and not in the draft.

➥ Please check the video to configure the WooCommerce Product rightly.

Thereafter, please check the user enrollment process. If the issue persists, please check the following advanced settings.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us